Your Opportunity to Consider a New Medicaid Plan Has Been Extended

As a result of the State of Emergency declared by Governor Steve Sisolak, the Division of Health Care Financing and Policy (DHCFP) is extending the Open Enrollment period. Managed Care Organization (MCO) change requests will be accepted through August 21, 2020, with an effective date of September 1, 2020. Please be advised that phone contact may be limited, and Medicaid District Office lobbies will not be open to walk-in customers until the State Emergency is lifted. MCO change requests should be mailed to the address indicated below. You can find the form here.


Nevada Medicaid
Attn. MCO Changes
P.O. Box 30042
Reno, NV 89520


Nevada Medicaid and Nevada Check Up offer three MCO choices in urban Clark County and urban Washoe County:


1. Anthem Blue Cross Blue Shield Healthcare Solutions
(844) 396-2329

Anthem Brochure-EnglishPanfleto de Anthem-Español


2. Health Plan of Nevada
(800) 962-8074

HPN Medicaid English flyer, HPN Medicaid Español


3.  SilverSummit Health Plan
(844) 366-2880


Please visit each of the MCO’s websites as it will help you choose the MCO that is best for you and your family. If you have questions regarding your health care benefits or would like to know if your doctor or specialist is in the MCO network, contact the MCO directly at the telephone number listed above.


For details on the annual open enrollment, contact your local Medicaid District Office at the following numbers: Northern Nevada (775) 687-1900 or Southern Nevada (702) 668-4200.


For more information, please visit this helpful guide from the Nevada Department of Health and Human Services.