About Community Health Alliance
The health care you deserve.
The practice of putting people first.
When you’ve got a healthcare family who listens, understands, and believes in you, it can change your life. That’s what we do. Regardless of your income or insurance status.
Community Health Alliance is proud to provide you with the kind of friendly, compassionate, and highly skilled health care you deserve.
Age, ethnicity, nationality, religion, gender, or sexuality; economic, citizenship, or disability status – these delineations are both respected and invisible here. We are a place of diversity and empathy, and have created a safe place for all.
Maybe you need vital screenings, or maybe it’s preventative care. Maybe it’s comprehensive primary care from a provider who puts you at ease or speaks your language. It’s all here. Likewise for affordable pharmacies, dental care, the management of chronic diseases, and even mental health services.
Additionally, and importantly, we welcome and are humbled by the opportunity to care for our region’s unsheltered and underserved populations at each of our locations as well as through our mobile healthcare units that are placed throughout the community.
At the end of the day, our promise to you is simply this: To partner with and guide you and your family members to reach your healthcare and wellness goals.
Designations and Awards
Patient Centered Medical Home (PCMH)
As part of our ongoing effort to ensure we are providing the highest quality health care in the region, we have sought and have received recognition from the National Committee for Quality Assurance (NCQA), a non-profit organization dedicated to improving health care quality, as a Patient-Centered Medical Home.
A Patient-Centered Medical Home (PCMH) is a team approach to providing you total, evidence-based, and personalized healthcare. “Patient-centered” is a formal way of saying that you are the focus of your health care. Your team consists of your health care providers, your support system and the leader of the team: YOU. As an active member of your PCMH, you will have a chance to explain the things that are really important to you.
You and your health care team will work together to create a health care plan that:
- Is created just for you
- Connects you with your health care team
- Is coordinated with other health care providers
- Supports you every step of the way (even if that means getting help from other doctors)
2024 Health Center Quality Leader (Bronze)
CHA is proud to have been awarded the Health Center Quality Leader (Bronze) badge, placing them among the top 30 percent of health centers nationwide for quality of care. This recognition is a testament to the exceptional service and care their entire team provides to their community every day.
2024 Access Enhancer
The Access Enhancer badge recognizes health centers that have increased the total number of patients and the number of patients who receive at least one comprehensive service (mental health, substance abuse, vision, dental, and/or enabling) by at least 5% during consecutive UDS reporting periods.
2024 Health Disparities Reducer
The Health Disparities Reducer badge recognizes health centers that qualify for the Access Enhancer badge and meet at least one of the following two criteria:
- Demonstrate at least a 10 percentage point improvement in low birth weight, hypertension control, and/or uncontrolled diabetes CQMs during consecutive UDS reporting years for at least one racial/ethnic group, while maintaining or improving the health center’s overall CQM performance from the previous reporting year; and/or
- Meet the following benchmarks for all racial/ethnic groups served within the most recent UDS reporting year: low birth weight, hypertension control, and uncontrolled diabetes.
2024 Advancing Health Information Technology (HIT) for Quality
Recognizes health centers that meet all criteria to optimize HIT services. Health centers must meet the following five criteria:
- Adopted an electronic health record (EHR) system
- Offers telehealth services
- Exchanges clinical information electronically with key providers health care settings
- Engages patients through health IT
- Collects data on patient social risk factors
2024 Addressing Social Risk Factors
The Addressing Social Risk Factors badge recognizes health centers that are screening for social risk factors impacting patient health and are increasing access to enabling services. Health centers must meet the following two criteria:
- Collect data on patient social risk factors
- Increase the proportion of patients receiving enabling services between consecutive UDS reporting years
Association of Diabetes Care & Education Specialists (ADCES) Diabetes Education Accreditation Program (DEAP)
If you have diabetes, you know how challenging it can be to manage your disease. Healthy eating, physical activity, monitoring your condition, taking medication, and reducing your risk for complications are probably part of your daily routine. That’s why at Community Health Alliance, our clinical pharmacists went through the accreditation process to help you manage your diabetes easier through one-on-one personalized care.
Diabetes care is covered by Medicare and most health insurance plans when it is offered through an accredited diabetes education program, which has met rigorous criteria set by the U.S. Department of Health & Human Services. We are one of few organizations in Northern Nevada to be an accredited program site.
You and your health care team will work together to create a health care plan that:
- Is created just for you
- Connects you with your health care team
- Is coordinated with other health care providers
- Supports you every step of the way (even if that means getting help from other doctors)
FSHCAA Deemed Health Center
The Federal Tort Claims Act (FTCA) Badge informs the public that Community Health Alliance has been deemed by HRSA as a Public Health Service employee for the purposes of liability protections under federal regulations
2023 Guidestar Gold Seal of Transparency
To ensure our donors and community partners can support our work at Community Health Alliance with trust and confidence, we commit ourselves to financial and organizational transparency. For 2023, we received the Guidestar Gold Seal of Transparency.
2023 100% Giving Board Award
The Community Health Alliance Foundation Board of Directors is proud to be recognized by the Community Foundation of Western Nevada with the 100% Giving Board Award.
2022 Check. Change. Control. Cholesterol™ Gold Award from the American Heart Association
Community Health Alliance has been recognized by the American Heart Association with a Check. Change. Control. Cholesterol™ Gold Award for its commitment to reducing the risk of heart disease and stroke through improved cholesterol management.
Did you know that more than 94 million adults in the U.S. have elevated cholesterol — one of the major controllable risk factors for coronary heart disease, heart attack and stroke?
Better understand your risk and learn to manage your cholesterol. Book an appointment at Community Health Alliance by calling (775) 329-6300.
2021 PBS Reno Extraordinary Community Group Award
We were recognized for providing comprehensive health care to every adult and child regardless of their financial position. In addition, our COVID-19 vaccination efforts were highlighted – from hosting in-person and drive-up vaccination events at our health centers, to pop-up events throughout the community to increase vaccine accessibility.
Join Our Team Today
We are a diverse team driven by a mission: to make health care an accessible, patient-centered experience.
Apply TodayLeadership
Paul Parent
Member
Karen Bryan
Chairman
Don Kowitz
Vice-Chairman
Annette Bland
Member
Catherine Cashell-Mannikko
Member
Janelle Devia
Member
Paul Enos
Member
Kenji Sax
Member
Dennis Yamamoto, MD
Member
Victor Salcido, Esq.
General Counsel & Director of Government Affairs
Strategic Priorities for Fiscal Years 2024-2027
Patient Access and Care
- Access to Care: Increase access to care for all patients through efficiency and by expanding capacity.
- Expand Geographic Reach: Serve more patients in different parts of the State who would otherwise not have access to health care.
- Exceptional Quality Service: Deliver quality customer service and create a culture of care.
- Patient Navigation: Assist patients who may qualify for insurance or Medicaid with the process.
Financial Stability
- Financial Stewardship Mindset: Create a culture of financial stewardship focused on best business practices.
- Growth and Acquisition: Identify sustainable and diverse funding sources for program expansion and facility acquisition.
- Foundation Support: Improve utilization of and partnerships with the Foundation to identify additional streams of funding.
- Foster Donors: Build engaging relationships with potential donors who are passionate about Community Health Alliance’s work.
People and Culture
- Mission Buy-in: Create a culture of passionate, knowledgeable employees.
- Accountability and Rewards: Establish clear, measurable expectations for employee accountability and rewards.
- Employee Engagement, Equity, and Empowerment: Build systems to ensure all employees are heard, valued, and recognized.
Community Outreach
- Community Awareness and Outreach: Create community awareness growing Community Health Alliance’s reputation on quality, respectfulness, and exceptional customer service.
- Mutually Beneficial Partnerships: Create strong, quality partnerships in the community with a focus on building strategic alliances.
- Seat at the Table: Create opportunities for senior staff members to engage as thought leaders in community health.
Board of Directors Resources
Our secure online hub of resources for our Board of Directors.
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