About Community Health Alliance

As part of our ongoing effort to ensure we are providing the highest quality health care in the region, we have sought and have received recognition from the National Committee for Quality Assurance (NCQA), a non-profit organization dedicated to improving health care quality, as a Patient-Centered Medical Home.

A Patient-Centered Medical Home (PCMH) is a team approach to providing you total, evidence-based, and personalized healthcare. “Patient-centered” is a formal way of saying that you are the focus of your health care. Your team consists of your health care providers, your support system and the leader of the team: YOU. As an active member of your PCMH, you will have a chance to explain the things that are really important to you.

You and your health care team will work together to create a health care plan that:

1. Is created just for you
2. Connects you with your health care team
3. Is coordinated with other health care providers
4. Supports you every step of the way (even if that means getting help from other doctors)

CHA is proud to have been awarded the Health Center Quality Leader (Bronze) badge, placing them among the top 30 percent of health centers nationwide for quality of care. This recognition is a testament to the exceptional service and care their entire team provides to their community every day.

The Access Enhancer badge recognizes health centers that have increased the total number of patients and the number of patients who receive at least one comprehensive service (mental health, substance abuse, vision, dental, and/or enabling) by at least 5% during consecutive UDS reporting periods.

The Health Disparities Reducer badge recognizes health centers that qualify for the Access Enhancer badge and meet at least one of the following two criteria:

1. Demonstrate at least a 10 percentage point improvement in low birth weight, hypertension control, and/or uncontrolled diabetes CQMs during consecutive UDS reporting years for at least one racial/ethnic group, while maintaining or improving the health center’s overall CQM performance from the previous reporting year; and/or
2. Meet the following benchmarks for all racial/ethnic groups served within the most recent UDS reporting year: low birth weight, hypertension control, and uncontrolled diabetes.

Recognizes health centers that meet all criteria to optimize HIT services. Health centers must meet the following five criteria:

1. Adopted an electronic health record (EHR) system
2. Offers telehealth services
3. Exchanges clinical information electronically with key providers health care settings
4. Engages patients through health IT
5. Collects data on patient social risk factors

The Addressing Social Risk Factors badge recognizes health centers that are screening for social risk factors impacting patient health and are increasing access to enabling services. Health centers must meet the following two criteria:

1. Collect data on patient social risk factors
2. Increase the proportion of patients receiving enabling services between consecutive UDS reporting years

Community Health Alliance earned 1st place in the Large Business category for the 2025 Best Places to Work in Northern Nevada awards.

Hosted annually by the Northern Nevada Human Resources Association (NNHRA), the Best Places to Work program honors organizations that cultivate outstanding workplace environments. It recognizes businesses that excel in areas such as employee engagement, leadership, recognition, recruitment, management practices, and retention.

Participation is free and begins with a nomination, followed by a confidential employee engagement survey administered by Quantum Workplace. This survey evaluates six key dimensions of workplace culture, and winners are selected entirely based on employee feedback—making this award a true reflection of employee satisfaction and organizational excellence.

If you have diabetes, you know how challenging it can be to manage your disease. Healthy eating, physical activity, monitoring your condition, taking medication, and reducing your risk for complications are probably part of your daily routine. That’s why at Community Health Alliance, our clinical pharmacists went through the accreditation process to help you manage your diabetes easier through one-on-one personalized care.

Diabetes care is covered by Medicare and most health insurance plans when it is offered through an accredited diabetes education program, which has met rigorous criteria set by the U.S. Department of Health & Human Services. We are one of few organizations in Northern Nevada to be an accredited program site.

You and your health care team will work together to create a health care plan that:

1. Is created just for you
2. Connects you with your health care team
3. Is coordinated with other health care providers
4. Supports you every step of the way (even if that means getting help from other doctors)

The Federal Tort Claims Act (FTCA) Badge informs the public that Community Health Alliance has been deemed by HRSA as a Public Health Service employee for the purposes of liability protections under federal regulations

To ensure our donors and community partners can support our work at Community Health Alliance with trust and confidence, we commit ourselves to financial and organizational transparency. For 2025, we received the Guidestar Platinum Seal of Transparency.

Visit our Guidestar profile.

To ensure our donors and community partners can support Community Health Alliance’s work with trust and confidence, the Community Health Alliance Foundation has committed themselves to financial and organizational transparency. For 2025, they received the Guidestar Silver Seal of Transparency.

Visit their Guidestar profile.

The Community Health Alliance Foundation Board of Directors is proud to be recognized by the Community Foundation of Western Nevada with the 100% Giving Board Award.

Community Health Alliance has been recognized by the American Heart Association with a Check. Change. Control. Cholesterol™ Gold Award for its commitment to reducing the risk of heart disease and stroke through improved cholesterol management.

Did you know that more than 94 million adults in the U.S. have elevated cholesterol — one of the major controllable risk factors for coronary heart disease, heart attack and stroke?

Better understand your risk and learn to manage your cholesterol. Book an appointment at Community Health Alliance by calling (775) 329-6300.

We were recognized for providing comprehensive health care to every adult and child regardless of their financial position. In addition, our COVID-19 vaccination efforts were highlighted – from hosting in-person and drive-up vaccination events at our health centers, to pop-up events throughout the community to increase vaccine accessibility.