Privacy Policy

The notices below describe how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Your Rights

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

• Get an electronic or paper copy of your medical record
• Ask us to correct your medical record
• Request confidential communications
• Ask us to limit what we use or share
• Get a list of those with whom we’ve shared information
• Get a copy of this privacy notice
• Choose someone to act for you
• File a complaint if you feel your rights are violated

Your Choices

For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.

• In these cases, you have both the right and choice to tell us to:
  • Share information with your family, close friends, or others involved in your care
  • Share information in a disaster relief situation
  • Include your information in a facility directory
  • Contact you for fundraising efforts
• In these cases we never share your information unless you give us written permission:
  • Marketing purposes
  • Sale of your information
  • Most sharing of psychotherapy notes
• In the case of fundraising:
  • We may contact you for fundraising efforts, but you can tell us not to contact you again
• This practice does not sell, rent, or lease its customer lists or mobile data to third parties for marketing purposes.

Other Uses and Disclosures

How do we typically use or share your health information? We typically use or share your health information in the following ways:

• Treat you
• Run our organization
• Bill for your services

How else can we use or share your health information? We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html

• Help with public health and safety issues
• Do research
• Comply with the law
• Respond to organ and tissue donation requests
• Work with a medical examiner or funeral director
• Address workers’ compensation, law enforcement, and other government requests
• Respond to lawsuits and legal actions
• Behavioral Health/SUD Programs
• Reproductive health

Our Responsibilities

• We are required by law to maintain the privacy and security of your protected health information.
• We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
• We must follow the duties and privacy practices described in this notice and give you a copy of it.
• We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.

Additional Documents

• Notice of Privacy Practices: English | Spanish
• Patient’s Rights and Responsibilities: English | Spanish
• HIPAA complaint? Please fill out a complaint form: English | Spanish

If you have any questions or concerns, please contact our HIPAA Privacy Officer at privacy@chanevada.org.